UK Orders over £20 are sent on a 24 hour tracked service free of charge. Less than £10 shipping is £5 for express. We offer an economy shipping option with Royal Mail for small orders which is untracked.
European shipping is available and should calculate at checkout based on delivery location and size of order.
We aim for all orders to be shipped within 24 hours Monday – Friday 8am – 5pm. Orders placed after 1pm will be shipped on the next working day. Due to current high volume of order this may extend to 48 or even 72 hours until despatch. Please email/message if you need a priority despatch.
We use Parcelforce to deliver our orders.
A tracking # is provided by the shipping carrier and we will update your order with the tracking information.
Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 days of your purchase.
1. Please email firstname.lastname@example.org to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
7 Upland Crescent, Truro TR11LU
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Items can not be returned if they are opened.